|
This document outlines Hostelling International USA's
(HI-USA) online privacy policy, which governs personal information gathered on
the Los Angeles Councils' website lahostels.org
and its aliases.
HI-USA Commitment to Online Security
Physical, electronic and managerial procedures have been
employed to safeguard the security and integrity of personal information.
Billing information is encrypted whenever transmitted or received online.
Personal information is accessible only by staff or volunteers designated to
handle online enquiries, purchases or complaints. All HI-USA agents and
contractors with access to personal information obtained on the HI-USA web
site are also bound to adhere to this policy.
Personal Information that HI-USA May Collect Online
When an individual makes a purchase or places a reservation
with HI-USA online, HI-USA may collect the following types of personal
information: name, age, postal and e-mail addresses, telephone numbers,
facsimile numbers and billing information. HI-USA may also collect other
demographic or psychographic information through member surveys and program
participation with their consent.
How HI-USA Uses Personal Information Collected Online
Unless you consent, we will not use your personal
information for any purpose other than that for which it is submitted. We use
personal information to reply to enquiries, complete a transaction, manage
complaints, provide operational notices and in program recordkeeping. HI-USA
membership entitles the purchaser to certain benefits, including access to
hostels, discounts and communications from HI-USA and its local affiliates.
HI-USA is a tax-exempt, not for profit organization that relies on individual
contributions to fund operations and directly solicits its membership for this
purpose. HI-USA will provide its members with the opportunity to opt out of
receiving various membership benefits, communications and solicitations.
Election boxes appear as part of individual communications and solicitations.
At any time you can add or remove your name from an HI-USA list by contacting
us at council@lahostels.org
How Your Information May Be Shared
In order to process an enquiry, transaction or complaint,
HI-USA may send information to the International Youth Hostel Federation (IYHF),
a National association affiliate, a HI-USA Council, a hostel or other a
relevant third party service or program supplier. HI-USA will not sell or rent
your personal information to any third party. HI-USA wil not give direct
access to any third party for the distribution of information or a given
product or service offer, without being coordinated through HI-USA.
HI-USA may also release personal information to appropriate
governmental authorities under the following circumstances:
Where release is required by law (for example, a subpoena)
or regulation, or is requested by a government agency conducting
investigations or proceedings;
Where our records indicate a member or participant may be
engaged in fraudulent activity or other deceptive practices that a
governmental agency should be made aware of;
Where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to
review the personal information we may have on file, please e-mail us with the
new information or your review request at webmaster@hiusa.org. Let us also
know the HI-USA program, product or service that led to your submission of
personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or
distribute personal information not entered by visitors. Our site logs do
generate certain kinds of non-identifying site usage data, such as the number
of hits and visits. This information is used for internal purposes by
technical support staff to provide better services to the public and may also
be provided to others, but again, the statistics contain no personal
information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your
browser from a web server and stored on your computer's hard drive. HI-USA
uses non-identifying cookies to provide easier site navigation and access to
forms. You can still use the HI-USA site if your browser is set to reject
cookies. Our cookies do not generate personal data, do not read personal data
from your machine and are never tied to anything that could be used to
identify you.
If you have a complaint about HI-USA's compliance with this
privacy policy, you may contact us at council@lahostels.org
| 
